The Experience

Here is what you can expect

The Experience

Here is what you can expect

Celebrating You

 

-Ashley Jones

Step One

After scheduling your appointment, you will receive a bridal style questionnaire by email or text. Once you complete your questionnaire, we will match you with one of our expert bridal stylists to start developing the perfect bridal look of your dreams. Watch your email or text for any communication from your stylist.

Step Two

Prepare for your appointment. Prior to your appointment, take time to peruse the collections on our site and develop your wish list. Your stylist will review your list as part of her preparation for your appointment. In getting ready for your appointment, here are a few pro tips:

1. Wear nude undergarments. The dresses you will try on will not require any additional supportive undergarments, but if you plan to wear a bra or shapewear, wear those garments in a nude color to your appointment. Don’t forget the nude underwear too.

2. If part of your wedding vision includes an up-do or long loose curls, style your hair like your vision. While the expectation isn’t a fully complete look, pulling your hair up or curling your hair and putting on makeup will help you envision your dream when you try on ‘The One’.

3. Come with an open mind. You may come into this saying “I would never wear a mermaid dress”, but until you try on the different styles, you do not know how good some of the silhouettes can make you look!

Step Three

Your bridal appointment! We will anxiously be awaiting your arrival. First, you will meet with your bridal stylist for a quick overview of our store and services and a review of your information. Then, you and your guests will be shown to your personal bridal suite where you can enjoy refreshments and view some of the amazing looks your stylist has put together. You and your guests can feel free to browse our curated collection at your leisure. Next, try on the bridal design of your dreams and say yes to ‘The One’!

Step Four

Your dress has arrived! You receive a text that your dress has arrived and now you need to schedule your fitting appointment. Schedule an hour-long fitting appointment on our web site, or through the link sent to you. Our on-site alterations team will meet with you to make sure your dress is the perfect fit. During your fitting, you can work with your stylist to find the accessories that will complete your dream look. Find the perfect shoes, hair accessories, and jewelry to round-out your unforgettable wedding day style.

Do not forget to extend your bridal vision to the rest of your party. Your stylist can work with you to outfit your tribe with the perfect coordinating ensemble. Talk to your stylist about scheduling a bridesmaid’s party in our bridesmaid’s boutique, and a special dress shopping experience for your mom.

Celebrating You

 Your bespoke bridal experience begins the moment you schedule your appointment at The One. Our mission is to celebrate YOU and create a truly memorable experience for you and yours during one of the most exciting events of your life.

-Ashley Jones

Step One

After scheduling your appointment, you will receive a bridal style questionnaire by email or text. Once you complete your questionnaire, we will match you with one of our expert bridal stylists to start developing the perfect bridal look of your dreams. Watch your email or text for any communication from your stylist.

Step Two

Prepare for your appointment. Prior to your appointment, take time to peruse the collections on our site and develop your wish list. Your stylist will review your list as part of her preparation for your appointment. In getting ready for your appointment, here are a few pro tips:

1. Wear nude undergarments. The dresses you will try on will not require any additional supportive undergarments, but if you plan to wear a bra or shapewear, wear those garments in a nude color to your appointment. Don’t forget the nude underwear too.

2. If part of your wedding vision includes an up-do or long loose curls, style your hair like your vision. While the expectation isn’t a fully complete look, pulling your hair up or curling your hair and putting on makeup will help you envision your dream when you try on ‘The One’.

3. Come with an open mind. You may come into this saying “I would never wear a mermaid dress”, but until you try on the different styles, you do not know how good some of the silhouettes can make you look!

Step Three

Your bridal appointment! We will anxiously be awaiting your arrival. First, you will meet with your bridal stylist for a quick overview of our store and services and a review of your information. Then, you and your guests will be shown to your personal bridal suite where you can enjoy refreshments and view some of the amazing looks your stylist has put together. You and your guests can feel free to browse our curated collection at your leisure. Next, try on the bridal design of your dreams and say yes to ‘The One’!

Step Four

Your dress has arrived! You receive a text that your dress has arrived and now you need to schedule your fitting appointment. Schedule an hour-long fitting appointment on our web site, or through the link sent to you. Our on-site alterations team will meet with you to make sure your dress is the perfect fit. During your fitting, you can work with your stylist to find the accessories that will complete your dream look. Find the perfect shoes, hair accessories, and jewelry to round-out your unforgettable wedding day style.

Do not forget to extend your bridal vision to the rest of your party. Your stylist can work with you to outfit your tribe with the perfect coordinating ensemble. Talk to your stylist about scheduling a bridesmaid’s party in our bridesmaid’s boutique, and a special dress shopping experience for your mom.

Frequently Asked Questions

What price range are your dresses?

We offer a large and diverse collection. Our online pop-up shop features dresses starting at $750. Our curated collection features gowns ranging from $1,500 to $3,500 and our design studio collection starts at $2,500 and can vary widely depending on customizations. Your stylists will help you find the perfect dress within your designated budget.

Do I need an appointment?

Yes. In order to provide you with the best possible experience we ask that you set an appointment. This allows us to tailor your bridal experience and truly create your perfect bridal style. We do our best to accommodate walk-in customers if we do not have a scheduled appointment during that time.

Who should I bring with me to my appointment?

We ask that you limit your guest count to four. We can comfortably accommodate four guests in each of our private bridal suites, and we have found that too many opinions are not helpful. Bring your mom, besties, sister, etc. Be sure to bring anyone who is important in making the final decision about your dress. You can also FaceTime or Skype anyone important who is unable to attend your appointment. If you absolutely must bring more than four people, we can offer you a private appointment where you will have the entire store to yourself for two hours. These appointments can be reserved by calling the store and there is a charge of $100.

When should I order my wedding dress?

You will want to plan on ordering your dress 9 to 12 months prior to your wedding date. Dresses are made to order and can take up to 5 to 7 months to produce, plus 2 to 3 months for alterations. There are rush options for weddings under 6 months, but rush fees do apply and vary based on designer and timeline. Your stylist will guide you through pricing per designer during your appointment. If you need a dress right away, visit our online pop-up shop to find a dress fast.

What should I wear to my bridal appointment?

Bring heels the same height you plan to wear on your wedding day. This will allow you to see where the hem will hit and help with measuring. Wear nude undergarments. The dresses you will try on will not require any additional supportive undergarments, but if you plan to wear a bra or shapewear, wear those garments in a nude color to your appointment.

 Do not forget the nude underwear too. If part of your wedding vision includes an up-do, or long loose curls, style your hair like your vision. While the expectation is not a fully complete look, pulling your hair up or curling your hair and putting on light makeup will help you envision the day when you try on ‘The One’.

What should I expect at my appointment?

After scheduling your appointment, you will receive a bridal style questionnaire by email or text. Once you complete your questionnaire, we will match you with one of our expert bridal stylists to start developing the perfect bridal look of your dreams. Watch your email or text for any communication from your stylist. Prior to your appointment, take time to peruse the collections on our site and develop your wish list. Your stylist will review your list as part of her preparation for your appointment. On the day of your appointment we will anxiously be awaiting your arrival. First, you will meet with your bridal stylist for a quick overview of our store and services and a review of your information. Then, you and your guests will be shown to your personal bridal suite where you can enjoy refreshments and view some of the amazing looks your stylist has put together. You and your guests can feel free to browse our curated collection at your leisure. Next, try on the bridal design of your dreams and say yes to ‘The One’!

Once you select your dress, your stylist will take measurements and pictures to send to the designer so they can start making your dress to perfection. Your stylists will review all the available options, anticipated delivery dates and alterations before placing your order. Payment will be due upon placing your dress order. You will receive a sales agreement and anticipated delivery date. 

Once your order is submitted the designer will start on your dress! Because all dresses are custom made, we are not able to offer refunds or exchanges.

Will I need alterations if my dress is made to measure?

Yes. All dresses require some final tweaks by our expert alterations team to achieve the perfect fit. Your stylist will be able to tell you what to expect.

Do you offer in-house alterations?

Yes. We have an expert alterations team that is familiar with our specific dresses and knows exactly what to do to make the dress a perfect fit!

When do I choose my accessories?

During your bridal appointment, the stylist will help you find the accessories that best compliment your style. We recommend purchasing your accessories with your dress. Some will need to be ordered and require lead time, while others can be taken home that day. We offer shoes, jewelry, hair accessories, veils, jackets, and belts.

Do you carry each designer’s full collection?

We carry a selection of sample dresses from each designer’s line to be tried on in the store. If there is a specific dress from a designer you have your heart set on, call our store to see if we have it available. In many cases, we can order the sample for you to try on.

Do you have plus-size samples?

Yes. We offer an inclusive selection of dresses and have many plus-sized samples available for try-on.

Frequently Asked Questions

What price range are your dresses?

We offer a large and diverse collection. Our online pop-up shop features dresses starting at $750. Our curated collection features gowns ranging from $1,500 to $3,500 and our design studio collection starts at $2,500 and can vary widely depending on customizations. Your stylists will help you find the perfect dress within your designated budget.

Do I need an appointment?

Yes. In order to provide you with the best possible experience we ask that you set an appointment. This allows us to tailor your bridal experience and truly create your perfect bridal style. We do our best to accommodate walk-in customers if we do not have a scheduled appointment during that time.

Who should I bring with me to my appointment?

We ask that you limit your guest count to four. We can comfortably accommodate four guests in each of our private bridal suites, and we have found that too many opinions are not helpful. Bring your mom, besties, sister, etc. Be sure to bring anyone who is important in making the final decision about your dress. You can also FaceTime or Skype anyone important who is unable to attend your appointment. If you absolutely must bring more than four people, we can offer you a private appointment where you will have the entire store to yourself for two hours. These appointments can be reserved by calling the store and there is a charge of $100.

When should I order my wedding dress?

You will want to plan on ordering your dress 9 to 12 months prior to your wedding date. Dresses are made to order and can take up to 5 to 7 months to produce, plus 2 to 3 months for alterations. There are rush options for weddings under 6 months, but rush fees do apply and vary based on designer and timeline. Your stylist will guide you through pricing per designer during your appointment. If you need a dress right away, visit our online pop-up shop to find a dress fast.

What should I wear to my bridal appointment?

Bring heels the same height you plan to wear on your wedding day. This will allow you to see where the hem will hit and help with measuring. Wear nude undergarments. The dresses you will try on will not require any additional supportive undergarments, but if you plan to wear a bra or shapewear, wear those garments in a nude color to your appointment.

 Do not forget the nude underwear too. If part of your wedding vision includes an up-do, or long loose curls, style your hair like your vision. While the expectation is not a fully complete look, pulling your hair up or curling your hair and putting on light makeup will help you envision the day when you try on ‘The One’.

What should I expect at my appointment?

After scheduling your appointment, you will receive a bridal style questionnaire by email or text. Once you complete your questionnaire, we will match you with one of our expert bridal stylists to start developing the perfect bridal look of your dreams. Watch your email or text for any communication from your stylist. Prior to your appointment, take time to peruse the collections on our site and develop your wish list. Your stylist will review your list as part of her preparation for your appointment. On the day of your appointment we will anxiously be awaiting your arrival. First, you will meet with your bridal stylist for a quick overview of our store and services and a review of your information. Then, you and your guests will be shown to your personal bridal suite where you can enjoy refreshments and view some of the amazing looks your stylist has put together. You and your guests can feel free to browse our curated collection at your leisure. Next, try on the bridal design of your dreams and say yes to ‘The One’!

Once you select your dress, your stylist will take measurements and pictures to send to the designer so they can start making your dress to perfection. Your stylists will review all the available options, anticipated delivery dates and alterations before placing your order. Payment will be due upon placing your dress order. You will receive a sales agreement and anticipated delivery date. 

Once your order is submitted the designer will start on your dress! Because all dresses are custom made, we are not able to offer refunds or exchanges.

Will I need alterations if my dress is made to measure?

Yes. All dresses require some final tweaks by our expert alterations team to achieve the perfect fit. Your stylist will be able to tell you what to expect.

Do you offer in-house alterations?

Yes. We have an expert alterations team that is familiar with our specific dresses and knows exactly what to do to make the dress a perfect fit!

When do I choose my accessories?

During your bridal appointment, the stylist will help you find the accessories that best compliment your style. We recommend purchasing your accessories with your dress. Some will need to be ordered and require lead time, while others can be taken home that day. We offer shoes, jewelry, hair accessories, veils, jackets, and belts.

Do you carry each designer’s full collection?

We carry a selection of sample dresses from each designer’s line to be tried on in the store. If there is a specific dress from a designer you have your heart set on, call our store to see if we have it available. In many cases, we can order the sample for you to try on.

Do you have plus-size samples?

Yes. We offer an inclusive selection of dresses and have many plus-sized samples available for try-on.